This Privacy Policy explains how HomeMerrit (Home Merrit LLC, “HomeMerrit,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit homemerrit.com, use our online forms, or otherwise interact with our services (collectively, the “Services”).
By using the Services or submitting information to us, you agree to this Privacy Policy. If you do not agree, please do not use the Services.
1. Information We Collect
We collect information you provide directly to us and information that’s generated automatically when you use our Services.
Information you provide
- Contact details: your name, email address, and phone number when you submit a form or request an offer.
- Property information: the property address you’re asking us to evaluate, and details you share about its condition, occupancy, or your selling timeline.
- Communications: the contents of emails, text messages, calls, or other correspondence with us.
Information collected automatically
- Device & usage data: IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit.
- Cookies and similar technologies: see Section 5 below.
Information from third parties
- Public records and data providers: we may obtain property records, ownership information, and comparable sale data from public sources and licensed providers to prepare your offer.
2. How We Use Information
We use the information we collect to:
- Prepare and deliver personalized offers for your property;
- Respond to your inquiries and follow up about your offer;
- Operate, maintain, and improve our Services;
- Send service-related communications and, where permitted, marketing messages you can opt out of at any time;
- Detect, prevent, and address fraud, security, or technical issues; and
- Comply with applicable laws and enforce our Terms.
3. When We Share Information
We do not sell your personal information. We share it only as described below:
- Service providers who help us operate our business (e.g., CRM, email, SMS, hosting, analytics, document signing). These providers are bound to handle your information only for the purposes we authorize.
- Affiliates and transaction partners when needed to evaluate, fund, or close a purchase of your property (e.g., title companies, closing attorneys, escrow agents).
- Legal & safety: when required by law, subpoena, or court order, or to protect rights, property, or safety.
- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.
4. Phone Calls, SMS & Text Messages
When you submit a form or otherwise provide us your phone number, you expressly consent to receive calls and text messages from HomeMerrit and our agents at that number, including by automatic telephone dialing system or prerecorded/artificial voice, for the purpose of preparing your offer and following up with you. Consent to receive marketing messages is not a condition of any purchase.
Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at contact@homemerrit.com. After opting out, you may receive a final confirmation message.
5. Cookies & Tracking Technologies
We and our service providers use cookies, pixels, and similar technologies to remember your preferences, measure how the Services are used, and improve performance. You can control cookies through your browser settings; disabling cookies may affect functionality.
We may use analytics providers (such as Google Analytics) to understand site usage in aggregate. We may also use advertising technologies on third-party platforms; you can manage advertising preferences via the DAA opt-out and similar industry tools.
6. Your Privacy Rights
All users
You may ask us to:
- Confirm what personal information we hold about you;
- Correct inaccurate information;
- Delete personal information, subject to legal exceptions;
- Opt out of marketing emails (use the unsubscribe link in any email) or text messages (reply STOP).
California residents (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect, how we use and share it, and to request access, deletion, or correction of your information. You also have the right to opt out of the “sale” or “sharing” of personal information. HomeMerrit does not sell personal information. We will not discriminate against you for exercising these rights. To submit a request, contact us using the details in Section 10.
Other state laws
Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights. Contact us to exercise them.
7. Data Retention & Security
We keep personal information only as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our Services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date at the top. Material changes will be communicated as required by law. Your continued use of the Services after changes take effect constitutes acceptance.
10. How to Contact Us
Questions, requests, or concerns about this Privacy Policy can be sent to:
Home Merrit LLC
1218 W South Jordan Parkway, Ste C
South Jordan, UT 84095
Email: contact@homemerrit.com
Phone: (904) 780-9830